Managed IT Services

Managed IT Services

SERVICE OVERVIEW

Managed IT Services

Comprehensive, proactive care for your entire IT environment

What are Managed IT Services?

Managed IT Services refers to an IT support delivery model that breaks away from the old, “you break it, we’ll fix it” system. Instead of waiting until your systems are down and you’re losing money and productivity by the minute, Managed IT Services providers focus on keeping you up and running, 24/7/365.

The Managed IT services model enables you to keep your internal processes moving at full speed while you rest comfortably, knowing that both the functionality and the security of your systems are being maintained and monitored by professionals.

What Qualifies the Echelon Team to Care for Your IT Systems?

We have a team with an established track record going all the way back to 2002. Our IT specialists have certifications in Microsoft, VMware, Juniper, and Nutanix. We also have team members that have earned degrees in Computer Information Systems and Management Information systems. We leverage the power of industry-leading solutions such as Microsoft, Dell, Datto, Cisco/Meraki, Lenovo, Ubiquity, Proofpoint, RapidFire Tools, ITGlue, and Sophos to power, secure, and optimize your workflow.

What Does Managed IT Services for Your Business Cost?

Because our team focuses on tailored, white-glove service for each client, pricing is customized to the unique needs of each client’s business. However, these are some of the factors that play into our pricing structure.

  • Number of End Users
  • Number of Devices
  • Number of Servers
  • Extent of Cloud Assets
  • Complexity of Network(s)
  • Use of Remote Work Capabilities
  • Business Process Automations

While it is impossible to put “one-size-fits-all” pricing on a website, our commitment to you is that our pricing is competitive, comprehensive, and easily budgeted.

What Do the Echelon Managed IT Services Packages Look Like?

Our levels of Managed IT Services are inseparably tied to our focus on keeping you secure. It is for that reason that we call our Managed IT Services 360Cyber.

Our services are centered around the idea that we create a 360-degree shield of protection for our clients. The core is the client’s business, with multiple layers of security surrounding that core. Every Managed IT Services agreement and SLA is finely tuned to the needs of our clients and their business objectives.