The Echelon Technologies Story
It all started in 2002 when Billy Wayne Barnhart, aka “Dolla Bill,” had a lightbulb moment. He saw the need for proactive actions that prevent small issues from becoming big problems. At that time, many IT companies were still stuck in an endless break/fix cycle with their clients, reacting to big problems as they occurred, resulting in unplanned, unnecessary downtime and revenue loss.
With the leap to a Managed IT Services model, the results were happy, loyal clients with a more productive workforce.
Our Core Values
- Commitment to Customers
- Constant Improvement
Our Continuing Pursuit of Excellence
Since 2002, Echelon Technologies has been a leading provider of IT support and consulting, focusing on small and medium-sized businesses in the greater Phoenix area. We have helped hundreds of companies, and thousands of users, increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.
By 2007, we had hit our stride, the company was growing, and our processes and best practices were established. Now, we were running like a well-oiled machine!
Along with that success, we realized that we had a social responsibility to our community. With that in mind, we began a concerted effort of volunteer and charity IT work at the shelters in the communities that we serve
Today, the company has grown to serve the entire region.
- Lake Havasu
- Paradise Valley
We’re here to help you get more done! You’ll find that our team prides itself on personalized service and customized solutions that are geared to help you increase revenues.
Our Company Culture
We are a team of professional yet fun and dedicated people. Our group of IT professionals is well rounded both in terms of our technical specializations and in the personalities that make up our employee and leadership base.
Our Mission Statement
We’re here to develop and maintain highly effective, reliable, secure, and innovative information systems to support our clients. Our clients rely on us to discover new uses of information technology that support their processes and provide leadership for effective IT strategic and tactical planning.
Our Business Model
Because of our founder’s vision and key leaders within Echelon Technologies over the years, we have developed a business model that put us on YOUR side!
- We don’t make money by waiting until something goes wrong, and you’re suffering from expensive downtime.
- We don’t hit you with big, surprise IT repair bills.
Instead, we provide holistic, preventative maintenance of your entire system, maintaining, monitoring, managing, and securing every aspect of your infrastructure. Along with this, we work as your trusted IT advisor and partner. Our goal is to be an extension of your business – your virtual IT department.